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Payments

Autopay Terms

What you agree to when you turn on autopay for a benefit.

You turn autopay on from your dashboard, one benefit at a time. These are the terms you agree to when you do. They are shown here for RX; the terms for Vision Premium are the same, with Vision Premium in place of RX.

What you authorize
PFTHW may charge the payment method you provide for your future RX payments.
Amount
The plan price at the time of each charge. If the price changes, we email you the new amount at least 30 days before we charge it.
When
About one month before each payment is due. We email you the exact date and amount about 30 days before the charge, and again 7 days before.
This benefit only
Autopay applies to RX. Your other benefits stay on manual payment unless you turn autopay on for them too.
You can still pay by hand
Once the payment window opens you may pay yourself, except on the day before and the day of a scheduled charge. If you do, we skip that autopay charge and autopay stays on for the next payment.
Turning it off
You can turn autopay off any time from your dashboard. A change made on the day before or the day of a scheduled charge takes effect after that charge.
If a charge fails
We email you right away. You are still responsible for paying by the deadline, and coverage is suspended if payment is not received by then.
Bank accounts
You also accept the debit authorization shown on the Stripe payment page.

Questions about autopay or a charge? Contact us.

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